Shipping policy
Shipping Policy
At Howl Crafts, we strive to ensure that your products are delivered safely and on time.
Processing Time
All of our items are made to order. Production typically takes 2-5 business days, depending on the complexity and volume of your order. Please note that production begins after the 48-hour cancellation window has passed.
Shipping Time
Once production is complete, orders are shipped via UPS/USPS Ground. Delivery times vary based on your location, but standard shipping typically takes:
- Domestic Orders: [2–10 business days]
You will receive a shipping confirmation email with tracking information once your order has shipped.
If you need expedited shipping/special requests, please use our contact us page and we will work with you directly to provide other options.
Shipping Costs
Shipping costs are calculated at checkout.
Lost or Damaged Packages
We are not responsible for delays, lost packages, or damage caused during shipping. If your package is lost or arrives damaged, please contact the shipping carrier directly. We are happy to assist in providing any necessary information for your claim.